Frequently asked questions

Find quick answers to common questions about your orders, products, and more at Sunflower Soul Co. We're here to help make your shopping experience as smooth as possible.

Your questions, answered

At Sunflower Soul Co., we believe in transparency and making things easy for our customers. Here, you'll find answers to some of the most common inquiries about our products, services, and policies. If you don't see your question answered, please feel free to contact us!

What should customers know if they want to return or exchange a product?

We do not accept returns. However, if you are extremely unhappy with your purchase, please contact us at info@sunflowersoulcompany.com and we can work out a discount for future purchases.

What are your shipping options?
We offer standard shipping for all orders. Local pickup is also available for customers in Pomona, Kansas, and surrounding areas. For more details, please visit our Shipping & Returns page.

How can I track my order?
Once your order has shipped, you will receive a confirmation email with a tracking number. You can use this number to track your package on the carrier's website.

Do you offer custom designs?
Currently, we do not offer custom design services. However, we are always expanding our product range with new and exciting designs. Stay tuned to our website and social media for updates!

What information do I need to pick up my online order?
For physical pickup of online orders at our Pomona, Kansas location, please bring your name and order number, or proof of email confirmation.

Do your products need any special care instructions?
No, our products do not require any special care instructions. They are designed for durability and ease of use. For best results, follow general care guidelines for clothing and drinkware.

Where is Sunflower Soul Co. located?
Our physical pickup location is in Pomona, Kansas 66076. While we operate primarily online, local customers can pick up their orders at this address.

What types of products does Sunflower Soul Co. offer?
Sunflower Soul Co. offers a wide range of unique and trendy products including t-shirts, hoodies, crew necks, cups, pens, car freshies, and koozies. Explore our full collection on our Product Categories page.

Still have questions?

We're here to help! If you didn't find the answer you were looking for, please don't hesitate to reach out to our friendly customer service team. We're dedicated to providing you with the best shopping experience.